Case Studies

Self Service Kiosks

Chamber of commerce kiosk

Client & the Business Case:
The requirement was for the Chamber of Commerce Hospitality Kiosk which should have an interactive splash screen displaying advertisements and imagery. The kiosk software should be able to display an information directory (places to eat, shop, sightseeing, hotels etc) allowing the tourist to browse through the various member business establishments. The tourists should be able to navigate through the various member businesses which would give them information about the members and also give the tourist an opportunity to talk to any member for more details if required.

A web-based application was developed that was referenced inside a kiosk lock down component. Several software components were developed together that helped in achieving the above need. A rich interactive user interface was developed to display information regarding places to see, restaurants, things to do etc. An advertisement display component was developed on a predefined logic that would control the display of the advertisements on the interactive kiosk. The list of all businesses is organized in an intuitive directory of categories and under each listing there would be a member detailed page which would provide for detailed information of the member. The list is dynamic and hence it allows the administrator to add, delete or modify information. This kiosk software also allows the user to call the member directly from the kiosk or view an onscreen map of the location of the member from the kiosk. Navigation within the system is provided by use of a touch screen or mouse. A special administrator interface allows the configuration of the entire system.

Technologies:Microsoft .Net Web application, Flash Design, Flash action scripting, Skype API, Kiosk lockdown browser component, Install Shield.

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