Key Services: Manual Testing

Client:

A web application that is utilized by numerous insurance agents, enabling them to create policies for customers with various carriers (multiple insurance companies) and facilitating payments and E-signatures on the same developed portal.

Challenge:

The absence of specified tools for tracking requirements, drafting test cases, and marking defects led to extensive rework by the team due to the lack of a concrete test management tool. Additionally, all requirements were communicated verbally.

Our Strategy:

Suggested a defined Test Management tool, which served as a centralized repository for all testing-related documents such as test cases and defects. This facilitated efficient tracking of testing progress throughout the project.

Our Solution:

We made the decision to utilize JIRA as our Test Management tool, which provided us with a platform to document all test cases, easily reuse them, and track defects, ultimately contributing to the production of a high-quality application.

Business Outcome:

• Drafted over 300 test cases.
• Significantly reduced time spent on manual tasks by eliminating traditional cut-copy-paste methods and enabling test case reuse.
• Enhanced functionality coverage within the test cases.
• Reduced manual effort for drafting test cases per requirement from 8 hours to 3 hours.
• Logged and tracked over 150 defects until closure.
• Provided visibility into QA activities through comprehensive reporting within the tool.

Tech Stack:

Jira, Confluence