Accelerated Growth for a Digital Wallet Startup in Singapore

Accelerated Growth for a Digital Wallet startup in Singapore

 

Key Services: Setting up of offshore teams, Implementation of Digital wallet systems

 

Client:

One of the largest online white labelled digital wallet startups in Singapore. The client has a wallet license and operates in many south-east Asian countries. They are also a pioneer in white labelled digital wallet solutions in the region serving large enterprises.

 

Challenge:

After the initial success of the product, the client had started adding customers at a frantic pace. Driven by both the demand and the brand created by the product, the customer acquisition had to be kept pace with the implementations too. The core product team that developed the application need to be augmented with implementation teams. Implementation includes not just configuration but also customizations to the code and the database.

 

Our Strategy:

As an external organization, it was imperative for us to get a hold of the application. And the best way was to be a part of both the core product development and the implementation team.

 

Our Solution:

We setup up several Scrum teams to focus on each implementation. Scrum considered both experienced members from the core team as well as the newcomers to the application. Skilled and senior offshore programmers ensured that technology and communication risks are mitigated. Productivity started from day one, with the onsite and offshore teams working seamlessly on Atlassian suite of tools and slack messengers. To further enhance the richness, the offshore teams worked in tandem at the same timezone mitigating risks of coordination and waiting periods. A strict agile with able team members ensured that the product teams and the implementation teams worked with effectively.

 

Business Outcome:

  • Quick ramp up times in alignments with the sales streamlining the deliveries as promised to the customer.
  • Building a strong offshore delivery team across product, implementation and multiple technologies.

 

Tech Stack:

PHP, Laravel framework, Angular, Objective C, manual/automated testing, Java.

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