Key Services: Outsourced product development, Setting up offshore teams
One of the leading HR tech player in Singapore. The client has been providing a unique ATS to leading organizations in Singapore for over a decade. The existing ATS has won several awards and is well recognized in the industry.
With an established customer base of large clientele, the product was losing out on the SME market. A lightweight SAAS based cloud-hosted application would address this untapped market. A potential client was waiting, and a new team had to take up the legacy and turnaround a modern application with all the characteristics of the proven application.
When the need was to develop a new version of an established product quickly, the product knowledge became crucial and with it’s the lessons learnt. While we bring in the technical know-how, the functional gap was too broad. The client was evaluating various outsourcing options. The need was to build trust quickly.
Understanding of the existing application was the key, functionally and technically. Outsourcing adds up to this complexity. Our solution was to look at a quick requirement elicitation workshop. This workshop had to establish the trust that we understand the specs clearly and hence providing a realistic estimate. And thus an onsite one week workshop with a plan to cover various areas of this undocumented product was undertaken. The result was a document that the customer could use it to request for bids. However, the Stockholm effect took over ending up with a contract being awarded. The second phase was to ramp up a team and provide early deliverables quickly. With our internal lean development approach and senior developers, this was a breeze.
During the initial product development phase, the offshore team gathered the necessary know-how on the technology and product that to date, they continue as an offshore team for the customer.
- The client now has a fully functional version of a cloud enabled product that they could showcase to their prospects on time.
- The investors were thrilled to see the turnaround as the product met the market release dates.
- The product had on-boarded new customers in less than a month of its release.
Microsoft ASP.Net, Scalable and Secure Web APIs, Powershell based provisioning services, SQL server.